Independent Content Strategy & UX Practice

A selection of client engagements spanning content strategy, UX writing, information architecture, and digital brand development. Clients range from financial services and nonprofit organizations to independent publishers and emerging brands.

TWP Financial — Content Marketing Strategy 2014–2018

Financial planning and insurance firm with 1,300+ active clients.

I led the company's full content marketing strategy — overhauling their message delivery system, building an online brand presence that positioned them competitively in their market, and creating a monthly newsletter program that addressed primary client questions and drove measurable engagement.

10% increase in new user year-over-year conversion rate following messaging strategy overhaul. 20% increase in user engagement after implementing a value-driven content and online branding strategy.

Deliverables: Content strategy · Brand messaging · Monthly newsletter program · Website content · Conversion optimization

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Dennis & Ellen / Ecstatic Life Relationships — Brand & Content Strategy 2025

Full-system content strategy and website redesign for a relationship coaching practice with multiple offerings and four distinct user segments.

Deliverables: Brand positioning · Voice and tone · Personas and user journeys · Content mapping · Information architecture · UX copy · Figma wireframes

See full case study in portfolio.‍ ‍

Dennis and Ellen’s re-envisioned website wireframes with a complete content strategy at the core of the user flow.

SSCRA.org — UX & Content Strategy 2025

UX strategy and content strategy for a local wildfire resilience nonprofit, including multi-tiered persona development, content auditing, content mapping, and a full website migration and redesign.

Deliverables: Persona development · User journey mapping · Content audit · Content map · Sitemap · Wireframes · Brand alignment for new organizational goals

See full case study in portfolio.‍ ‍

Not-Two Is Peace — Content Strategy & UX 2025

Engagement-focused content strategy and wireframe redesign for an existing book sales website. Work centered on CTA architecture, testimonial integration for product credibility, and restructuring dense philosophical content for readability and conversion.

Deliverables: Content strategy · UX wireframes · CTA redesign · Content hierarchy · Readability audit

Not-Two Is Peace book sales website proposed new wireframes with engagement strategy.

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Conscious Light Films — Digital Content Strategy & Global Communications 2018–2019

Served as Facebook marketing and communications lead between global management and 16 regional distribution managers across international markets. Responsible for all online content creation, distribution strategy, regional manager training in Facebook advertising, analytics tracking, and customer response management.

Deliverables: Content strategy · Social media management · Stakeholder communications · Analytics tracking · Regional manager training

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Dawn Horse Press — UX/UI Consultation & Content Marketing 2019–2020

UX consultation including user flow analysis and content marketing materials for an independent spiritual publisher.

Deliverables: User flow · Content marketing · Product photography

UX Content strategy and wireframe for landing page

Sanctuary on Sunlight, 2025

  • Website content strategy with wireframe landing page layout

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Singleton Foundation — UX Research & Content Strategy 2021

UX research consultation and content strategy for a nonprofit landing page, focused on user flow and message clarity.

Deliverables: UX research · Landing page content strategy · Web content design

Additional freelance experience includes brand strategy, web design, and content development for small businesses and independent clients across the Bay Area and Northern California. Full work history available on request.